CHECK REPAIR STATUS
Track your device repair • Real-time updates • Transparent process
ENTER YOUR REPAIR DETAILS
Use the form below to check the current status of your device repair.
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REPAIR STATUS GUIDE
Understanding what each status means for your repair.
Pending
Your repair request has been received and is waiting to be processed
Error Checking
There was an issue checking your repair status. Please contact support
Repair in Progress
Our technicians are currently working on repairing your device
Waiting for Parts
Your device is ready for repair but we're waiting for replacement parts to arrive
Waiting for Customer Reply
We need additional information or approval from you to proceed
Ready For Collection (Success)
Great news! Your device has been successfully repaired and is ready for pickup
Ready For Collection (Fail)
Unfortunately, the repair could not be completed. Your device is ready for pickup
Ready For Collection (Cancel)
Your repair has been cancelled as requested. Your device is ready for pickup
Repaired & Collected
Your device has been successfully repaired and collected. Thank you!
Can't Contact Customer
We're unable to reach you. Please contact us to proceed with your repair
NEED HELP?
Can't find your repair or have questions about the status? Our support team is here to help.
CONTACT INFORMATION
🇹🇭 THAILAND STORE
📞 0858844598
🕐 9:00 AM - 5:00 PM
Our technical support team responds within 24 hours during business days.