Phone-Off offers an affordable protection plan for Pre-Owned Devices. It covers accidental damage, battery wear and tear, and screen and back glass damage at a low cost.

The plan covers:

• Free one-time battery replacement within a year if health drops below 80%.
• Free one-time screen or back glass replacement due to user fault within a year.
• Discounted repairs and replacements at Phone-Off’s service fees.

The plan is void if:

• The device has been repaired or opened by unauthorized service centers. – Water damage is covered.
• The warranty seal is broken or tampered with.

Replacement process:

• LCD, back glass, and battery replacements are available in-stock.
• If parts are out of stock, customers may experience a short waiting period, but repairs will be completed quickly.

Additional repair costs:

• Front and back glass replacement is covered once for free (with applicable service fees) if the damage is limited to the front and back glass.
• Customers must pay for repairs to internal components.

Purchase and redemption:

• The plan can be purchased at any Phone-Off Showroom or via social media.
• To claim benefits, customers must present the original invoice or device certificate from Phone-Off.

Dispute resolution:

• The final decision in disputes rests with Phone-Off Management.

This plan provides worry-free protection, ensuring devices remain in optimal condition with minimal repair costs.