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Elevate Your Apple Experience
with Off Service

Elevate Your Apple Experience with
Off Service

At Off Service, we go beyond the sale. Our commitment to excellence shines through our comprehensive Warranty Support services, making us your dedicated hub for all post-purchase needs.

What is

OFF SERVICE?

Off-Service is the official after-sales service provider for brand-new and certified pre-owned devices from Phone-Off.

If a brand-new device has a factory error, the customer will receive official warranty support through Off-Service.

If a Certified Pre-Owned device has a factory error, the customer will receive Off-Service warranty support under our rules & regulations.

Devices covered under the Worry Off Protection Plan are eligible for free or affordable repair services at Off-Service.

Are Apple Warranty and

Phone Off Warranty the same?



For New Apple Devices

If a factory error is identified, customers are fully eligible for warranty service directly through Apple’s official warranty process.

For Pre-Owned Devices

The warranty is provided by Phone Off and is valid within the warranty period specified at the time of purchase. During this period, warranty claims will be handled in accordance with Phone Off’s terms, conditions, and warranty policy.

Off Service are located
at these branch

You can visit the nearest retail to make your Apple Device Warranty. Every retail has dedicated teams for support, learning, and more.

Bangkok

Summer Hill, 1106 – U.209/1 Sukhumvit Rd, Phra Khanong, Khlong Toei, Bangkok 1011.

FAQ

What information do I need to prepare for the Apple Official warranty?
  • Remove iCloud, Find My, SIM Lock, and Passcode.
  • Bring the device used with Apple accessories.
  • Back up your data.
  • SIM cards and third-party accessories don’t need to be returned.
  • Pay a penalty fee if the error is due to your fault.
  • Accept the decision of the Apple Authorized Service Provider.
Why aren’t my Apple devices covered by the Apple Official Warranty?
  • Devices outside the warranty period.
  • Water or liquid damage.
  • Physical damage to the phone body.
  • Short-circuit damage.
  • A third-party repair service broke the original seal.
  • Curved frame, removed dye, or other cosmetic issues.
How do I claim the Apple official warranty process?
  • New devices from Phone-Off are eligible for Apple warranty claims at authorized service providers. However, user fault issues must follow the provider’s decisions.
How does Off-Service handle warranty repairs for pre-owned devices from Phone OFF?
  • If a certified pre-owned device has a factory error within the warranty period, Off-Service provides warranty support. Warranty rules are here: URL.
  • If the device has a factory error outside the warranty period or a user fault error, Off-Service offers pricing and information support. Repair prices are here: URL.
  • Off-Service handles user fault issues under the Worry-Off Protection Plan. Customers can track service status and estimated time in real-time.

Get help right now via chat or phone.
Call 0858844598 if any inquires.

Visit our retail stores to have a Personalized Worry Off Experience.
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